Use case · Internal Support
Support your employees at scale.
Sanad helps HR and IT teams resolve internal requests instantly. Train the AI on your company handbook and policies to give employees immediate answers.
How it works for internal teams
Your company knowledge, accessible to every employee.
Connect Sanad to your internal knowledge base. Employees can get answers to HR, IT, and policy questions without waiting for a human response.
- Upload HR policies, IT guides, and employee handbooks
- Automate common internal requests and ticket creation
- Ensure sensitive data stays private within your organization
What you get
AI trained on your business
Upload your docs, FAQs, and product info. Your AI learns instantly and answers with precision—no hallucinations, no guessing.
Smart human handoff
When a conversation needs a human, Sanad routes it to the right agent with full context already loaded. No repeating. No friction.
Unified inbox for all channels
Every conversation from web chat, WhatsApp, and Instagram lands in one organized inbox. Assign, reply, and resolve—your whole team, one place.
Multi-language support
Native Arabic, English, and French support with full RTL design. Built for MENA businesses from the ground up, not adapted.
Analytics that prove ROI
Track response times, resolution rates, AI performance, and agent productivity. Know what's working and fix what isn't.
Full customization
Match your brand perfectly. Colors, tone of voice, escalation rules, and behavior—all configurable without code.
Free up your HR and IT teams for high-impact work.
See how Sanad reduces internal support tickets and improves employee satisfaction.
Talk to our team